Qualified’s new AI SDR “superagent,” Piper, promises human-like, full-funnel sales engagement — but the reality doesn’t quite match the hype. In the demo, Piper appears as a digital human guiding buyers with video chat and context-aware interactions. Yet on Qualified’s own website, the chat experience was stripped-down and missing those features. For a product billed as revolutionary, that gap between promise and practice raises real questions.